Privacy policy

Who we are KLAKK is operated by MENDEL LLC, 1209 Mountain Road PL NE, STE R, Albuquerque, NM 87110, USA.

support@get-klakk.com

What we collect
- Order information: name, shipping and billing address, email, phone number (optional), items ordered.
- Payment information: processed by our payment providers (Shopify Payments, PayPal and others). We never see or store your full card number.
- Browsing information: device, browser, pages viewed and how you reached our site, collected with cookies and similar tools.
- Messages you send us.

Why we use it
- To process, ship and track your order, and handle returns.
- To answer your questions.
- To send you emails about KLAKK, only if you opted in. You can unsubscribe at any time with the link in every email.
- To measure and improve our site and our ads.
- To prevent fraud and meet our legal obligations.

Who we share it with
Only with the services that help us run the shop: Shopify (our store platform), payment providers, shipping carriers, our email and analytics tools, and advertising platforms such as [Meta, TikTok, Google]. We do not sell your personal information.

Cookies
We use cookies to keep your cart, remember your preferences and measure our ads. You can accept or refuse non-essential cookies in the banner on our site.

Children
KLAKK makes toys for kids aged 6 and up, but our store is for adults. We do not knowingly collect personal information from children under 16.

How long we keep it
Order information is kept as long as required for accounting and tax purposes . Marketing data is kept until you unsubscribe.

Your rights
Depending on where you live (including the EU, UK and California), you can ask to access, correct, delete or export your data, or object to how we use it. Write us by email. You can also complain to your local data protection authority.

Changes
We may update this policy. The date at the top shows the latest version.